In response to public concerns regarding the living conditions of animals in the shopping mall, the mall management team takes this matter very seriously. A thorough investigation has been conducted into the animals' living environment, including hygiene, temperature control, and food supply. We hereby release the findings of our investigation and sincerely appreciate the public’s concern for animal welfare and its commitment to maintaining a well-preserved community environment.

 

All animals in the mall are legally sourced from reputable breeding farms, with the entire procurement process strictly complying with relevant laws and regulations. Complete traceability records are available.

 

Every animal undergoes a professional veterinary examination and holds a health certificate, ensuring they are free from infectious diseases or other health risks. This guarantees both animal welfare and public safety.

 

The animals raised in the mall are domestically bred and have long adapted to the local climate, environment, and captive conditions. If released into the wild, they may lack the necessary survival skills, posing a high risk to their well-being.

 

Birds are not just part of the mall’s environment; they also helping them learn about animals, broaden their knowledge, and deepen their understanding of the ecosystem. To help families gain a deeper appreciation for these creatures, the mall offers free guided tours, led by professionals who explain the habits, habitats, and ecological significance of the animals. This initiative aims to foster a greater appreciation for nature, promote respect for all living beings, and raise environmental awareness, encouraging everyone to play a role in preserving the planet’s ecological balance.

 

Our animal housing facilities and management practices have undergone multiple inspections by Wildlife Enforcement Directorate of Environment & Climate Change Canada, and Animal Welfare Services, among other relevant authorities. We strictly adhere to the standards and regulations set by law enforcement agencies to ensure compliance with animal welfare laws and related legal requirements.

 

To further monitor and improve the living conditions of animals in the mall, the management team has appointed dedicated personnel to oversee and optimize their care. At the same time, we welcome the public to actively provide valuable suggestions, working together to enhance animal welfare and contribute to a better community environment.